A NEW electronic data collection system for imported raw materials arriving by air is causing confusion among cargo couriers, leading to long delays and higher production costs, according to manufacturers in Indonesia.
Business leaders claim it can take imports two weeks to clear customs under the new system, compared to two to three days under the old procedure, reports the Jakarta Globe.
The complaints come after the new system was implemented at Jakarta's Soekarno-Hatta International Airport on August 1 by the Directorate General of Customs and Excise, for imports of raw materials intended for use in export-bound products.
Such imports pass through customs procedures in bonded zones, from where they are collected by third-party couriers tax-free and delivered to export producers. The airport is Indonesia's only bonded zone for air freight.
Previously, couriers would be asked to provide relevant information about shipments in person to Customs officers, who would then clear the shipment.
Now, couriers are required to submit the information into an electronic database, and they are said to be struggling to provide all the data the new programme demands. They are even asking the exporters receiving the goods to help input the data.
According to M Kadrial, chairman of the Association of Indonesian Express Delivery Companies (Asperindo), the couriers were having difficulties satisfying the new system, which was creating delays for imports.
In response Susiwijono Moegiarso, director of customs information at the directorate, said the system "will make data storage more accurate and long-lasting."
But he "acknowledged that the process was much more lenient when handled manually, because customs agents were familiar with couriers and would clear their imports quickly," the report said, admitting the electronic programme was far more "demanding" with regards to the volume of information required.
The complaints come after the new system was implemented at Jakarta's Soekarno-Hatta International Airport on August 1 by the Directorate General of Customs and Excise, for imports of raw materials intended for use in export-bound products.
Such imports pass through customs procedures in bonded zones, from where they are collected by third-party couriers tax-free and delivered to export producers. The airport is Indonesia's only bonded zone for air freight.
Previously, couriers would be asked to provide relevant information about shipments in person to Customs officers, who would then clear the shipment.
Now, couriers are required to submit the information into an electronic database, and they are said to be struggling to provide all the data the new programme demands. They are even asking the exporters receiving the goods to help input the data.
According to M Kadrial, chairman of the Association of Indonesian Express Delivery Companies (Asperindo), the couriers were having difficulties satisfying the new system, which was creating delays for imports.
In response Susiwijono Moegiarso, director of customs information at the directorate, said the system "will make data storage more accurate and long-lasting."
But he "acknowledged that the process was much more lenient when handled manually, because customs agents were familiar with couriers and would clear their imports quickly," the report said, admitting the electronic programme was far more "demanding" with regards to the volume of information required.
Source : HKSG, 27.09.10.
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