Mediterranean
Shipping Company says it has
experienced a network outage and it cannot rule out the possibility of a cyber
attack, the company said Friday.
The outage began in one of MSC’s
data centers in Geneva,
Switzerland and the company shut
down its servers in response. In an update late Friday, the company said the
issue only concerns its headquarters in Geneva.
“In light of the network outage
incurred on one of the data centers in Geneva, we decided to close down the
servers in our Headquarters as a first safety measure – since security is our
top priority,” MSC said on Twitter.
“At this point in time we cannot
rule out entirely the possibility of a malware, but we can confirm that our
agencies worldwide network is working. And that our local agents support
customers for all services as usual.
“We’re working towards full
recovery in the shortest time possible,” it added.
An earlier post said MSC’s
services and operations were working as usual.
At time of publishing, MSC’s global website and its myMSC.com, its customer portal
and booking platform, were inaccessible.
An update late Friday said its
investigation has conclude that the issue is only related to its servers at its
headquarters and customers can still make bookings via phone or email, which is
not impacted. It did not elaborate on the cause of the incident.
“After several hours of
investigations, we can now confirm that the issue is related to our
Headquarters in Geneva only,” the company said in a string of Tweets. “The
servers in the Headquarters have been shut down, and we’ve deployed a team of
experts who are working hard to ensure that we can see return to normal
operating conditions.”
“All our departments, terminals,
depots etc. operate without disruptions,” the company added.
Swiss-based
Mediterranean Shipping Company is the second largest container shipping line,
controlling 571 ships representing 16%
share of the world’s TEU capacity. It also participates
in the 2M Alliance with Maersk, the world’s
leading container line.
The outage can’t help but recall the 2017
NotPetya malware attack that crippled Maersk’s
global networks and disrupted its container shipping
operations for weeks, costing Maersk some $300 million.
The outage also comes at a time when the COVID-19
pandemic is already straining global supply chains.
Source : gCaptain.
Tidak ada komentar:
Posting Komentar